We ship internationally with Danish postal service PostNord as well the European courier GLS. Delivery within EU is normally expected within 3-6 weekdays – a bit longer for the rest of the world.

During checkout, you may choose between home delivery or an optional delivery point of your own preference.
All orders are always fully traceable – a Track & Trace number will be sent to your email adress automatically upon completing your order.
Shipping fees are calculated during checkout depending on destination country and the total weight of the parcel – international shipping fees start from €8 (Germany, France, Poland, Belgium, Netherlands) to a maximum of €20 for up to 2kg.
Please note that our shipping fees simply reflect their actual costs – we do not make any profit from them.
For our local customers, local pickup is also available at our teahouse in Blågårdsgade 15 on Nørrebro. The local pickup option is, of course, always free of charge.
Please do not hesitate to get in touch with us for inquiries regarding international orders – write us at contact@io-te.dk and we will get back to you shortly.
We are also always happy to hear from you if you have suggestions for how we may improve our international shipping services.